How can we help?
We believe in a waste free future and want our customers to feel empowered to join us in achieving that goal. If you have any questions or concerns about your Lomi, we’re always happy to help!
FAQ
Questions about using your Lomi, our product line, your account, or our policies? Take a look at our comprehensive FAQs.
Get the support that you need if you have a question about your Lomi and can’t find the help you need in the FAQs.
Pro-tip!
Reach out to us through our inquiry form.
Phone
Give us a call at 1 (877) 563-5664. We have live customer experience agents available to provide personalized support and assistance
Pro-tip!
Agents are available Monday to Friday 8-4pm PT.
Chat
Live chat is available Monday-Friday from 8am-4pm PT. To begin chatting with an agent, click the chat bubble icon on the right side of your screen.
Special Inquiries
PR & Media Inquiries
Email us for assets, article approvals or product reviews at pr@lomi.com
Retail Inquiries
Send your email at wholesale@pela.earth
Brand + Creator Partnerships
Send your email at partnerships@lomi.com
Affiliates Program
Send your email at affiliates@pela.earth
Looking to connect with us about something else? Let us help you find the right team:
