Welcome to your Lomi VIP setup consultation

We’ve made it super easy for you to get personal, 1 on 1 help setting up your Lomi and making sure you get the most out of it.

Just follow the steps blow to get started.

Step 1: Submit your email

Step 2: Schedule a meeting with your personal concierge

Step 3: Register your Lomi

Step 1:

If you purchased this for yourself skip this step!

If you received this as a gift:

Enter your email to jumpstart your Lomi journey. We’ll send you video instructions along with answers to all of our most frequently asked questions.

Step 2:

Schedule a meeting with your personal concierge to make sure your first lomi cycle is as easy as possible.

Need immediate assistance?

Please contact us by email at concierge@pela.earth or by phone at 1-877-563-5664 (Available M-F 8am-4pm PST) for priority support.

Step 3:

If you have not already done so please register your Lomi by setting up an account and entering your serial number.